Previously, many iPhone 12 users reported that there was no sound in the handset. In this regard, Apple officially stated that there are a few “iPhone 12” and “iPhone 12 Pro” handset modules that may have malfunctioning components.
As a result, there is no sound from the device, and Apple officially proposed a free repair plan to users in the disaster situation.
According to Apple’s official statement, Apple has determined that there are a few iPhone 12 and iPhone 12 Pro models with handset modules that may have malfunctioning components, which may cause the device to have no sound.
The affected devices were manufactured between October 2020 and April 2021. If users of these two models experience problems with no sound in the handset when making or receiving calls, they may be eligible for repair.
Apple’s official or repair center will repair the affected devices for free, but the two models “iPhone 12 mini” and “iPhone 12 Pro Max” are not within the scope of this plan.
Users can choose Apple authorized repair centers and Apple Store retail stores to make an appointment for repairs.
Apple also reminded the public to back up their iPhone to iCloud or computer before repairing. If this repair is damaged by other repairs, such as a broken screen, you must solve the problem before accepting this solution. It may be necessary Pay additional maintenance costs.